Privacy Policy

Last Updated: June 15, 2026

Specialty Rehabilitation Center (“Specialty Rehabilitation Center,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, submit a secure contact form, or communicate with us online.

This Privacy Policy applies to information collected through our website, online forms, and related digital communications.

Information We Collect

We may collect information that you choose to provide to us, including:

• First name and last name

• Email address

• Phone number

• Message or inquiry details

• Information you choose to provide when asking about treatment, admissions, insurance, services, or next steps

• Communications you send to us by phone, email, secure online form, text message, or other communication methods

We may also automatically collect certain technical information when you visit our website, such as:

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of visit

• Referring website or source

• General location information

• Website performance, security, cookie, analytics, and similar technical data

How We Use Information

We may use information to:

• Respond to your inquiry

• Contact you about treatment options, admissions, insurance questions, or next steps

• Provide information you requested

• Communicate with you by phone, email, text message, secure form, or other methods

• Operate, improve, and secure our website

• Understand how visitors use our website

• Support internal operations, quality, and follow-up

• Comply with legal, regulatory, professional, and business obligations

Secure Contact Forms and Health Information

Our website may include a secure contact form powered by Hushmail/Hushforms. The visible contact form asks for basic contact details, including first name, last name, email address, phone number, and message.

Please do not submit emergency information, detailed medical history, diagnosis details, treatment records, insurance cards, payment information, Social Security numbers, account credentials, or other highly sensitive information through general website forms, email, or text message unless you are specifically instructed to use a secure and approved method.

Submitting a website form or contact request does not create a provider-patient, therapist-client, or treatment relationship. A treatment relationship is only established after appropriate intake, consent, and acceptance by Specialty Rehabilitation Center.

If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room. If you are in emotional distress or suicidal crisis, call or text 988 to reach the Suicide & Crisis Lifeline.

Communications by Phone, Email, and Text Message

If you provide your contact information, we may contact you by phone, email, text message, or similar methods to respond to your inquiry, provide information, assist with admissions or scheduling, or follow up with you.

Standard email and text messaging may not always be fully secure. Please avoid sending highly sensitive health, clinical, insurance, financial, or personal information by email or text unless you are using a secure method approved by Specialty Rehabilitation Center.

You may ask us to stop sending non-essential marketing communications by following the opt-out instructions in the message or by contacting us directly.

Cookies, Website Tools, and Security Technologies

Our website may use cookies, scripts, security tools, form tools, analytics-style tools, and similar technologies to operate the website, protect the website, understand visitor activity, and improve user experience.

Based on our current website setup, these tools may include website and form platforms such as LeadConnector/HighLevel, Hushmail/Hushforms, Cloudflare, and reCAPTCHA or similar security tools.

These technologies may collect information such as pages viewed, links clicked, device information, browser information, IP address, general location, and website activity data.

You can usually control cookies through your browser settings. If you disable cookies, some website features may not work properly.

How We Share Information

We may share information with service providers and vendors who help us operate our website, host secure forms, manage communications, respond to inquiries, maintain security, or perform related business functions.

These service providers may include website platforms, secure form providers, hosting providers, communication tools, security services, and other operational vendors.

We may also disclose information when required by law, regulation, legal process, court order, professional obligation, or when necessary to protect the rights, safety, and security of Specialty Rehabilitation Center, our clients, website visitors, or others.

We do not sell personal information for money.

Health Information and Treatment Privacy

Specialty Rehabilitation Center provides substance use disorder, mental health, and related recovery support services. Depending on the context, information you provide may be considered health information or protected health information under federal or state privacy laws.

If you become a client or patient of Specialty Rehabilitation Center, additional privacy practices, rights, and responsibilities may apply to your health information. Those practices may be described in separate intake, consent, HIPAA Notice of Privacy Practices, treatment, or clinical documents provided by Specialty Rehabilitation Center.

This website Privacy Policy does not replace any clinical privacy notice or treatment-related privacy document that may apply to clients or patients.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information collected through our website and online communications. However, no website, internet transmission, email, text message, electronic form, or electronic storage method can be guaranteed to be completely secure.

Third-Party Websites and Services

Our website may link to or use third-party websites, forms, platforms, tools, or services. We are not responsible for the privacy practices of third-party websites or services that we do not control. We encourage you to review the privacy policies of any third-party services you use.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website. If you believe a child under 13 has provided personal information through our website, please contact us so we can review and delete it if appropriate.

California Privacy Rights

California residents may have certain privacy rights under California law, depending on the type of information collected and the legal context. These rights may include the right to request access to certain personal information, request correction or deletion of certain personal information, or ask questions about how information is used or shared.

To submit a privacy-related request, please contact us using the information below. We may need to verify your identity before responding.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Specialty Rehabilitation Center

20910 Calwood St

Santa Clarita, CA 91350

Phone: (661) 903-8844

Email: [email protected]

Specialty Rehab Center provides compassionate, evidence‑based treatment for individuals and families facing substance use challenges with a commitment to hope, healing, and lasting recovery.